Knowledge Base

FAQ

Frequently asked questions about our IPTV service.

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Can I use my subscription on multiple devices at once?

Yes — choose the device tier that matches how many screens you want streaming simultaneously. Each plan is licensed for that exact number of concurrent connections.

How does the 7-day guarantee work exactly?

If you're not satisfied within 7 days of activation, contact support for a full refund — no complicated conditions attached.

What payment methods do you accept?

We accept all major credit and debit cards along with several other secure payment options at checkout.

Can I upgrade my plan after purchasing?

Yes, you can upgrade to a longer duration or a higher device tier at any time — just contact support and we'll prorate the difference.

Is there a free trial available before I buy?

Yes, we offer a free trial so you can test streaming quality and channel availability before committing to a plan.

Do plans include Canadian channels and sports?

Yes — Canadian channels and live sports coverage are included across all plans, alongside our full international channel library.

Still have questions?

Contact Support